Reviews

What our customers say about us

Personal Choice Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are some featured five and four star reviews and positive comments our families have left us, collected from Google and MuchLoved.

If you would like to provide feedback please don’t hesitate to get in touch.

Google

Jane Brown

Excellent service-went over and beyond.The service ran so smoothly as a result of the hard work of Martyn ,Ken and all the staff in St.Austell.

Google

Steve Elsworthy

Steve, Pat and the whole team at Personal Choice in St Austell were exemplary in helping our family at the most difficult of times. The support, understanding and care provided was of the very highest level and we can’t thank them enough for how they

Google

Sharon Chamberlain_Bates

Personal Choice made the whole experience very calming. Melissa was so professional but friendly and empathetic. She ensured that we had all the information to make informed decisions for my mother's funeral. Thank you for making our heartbreaking situation that bit better. I would highly

Google

Kirsty Hing

Mellissa and the team were simply wonderful. I highly recommend them at an otherwise difficult time

Google

malcolm foster

Areally nice personal and professional experience from first contact to final goodbye from someone who really knows their business some lovely personal touches that comes from that experience and also a lovely , eloquent and meaningful service . I would thoroughly recommend these funeral directors

Google

Jonathan Vage

Steve Jones the funeral director was especially helpful throughout the process, from the initial meeting to the ceremony itself. I also thought the celebrant, Debbie Byrom, did a very good job, setting the right tone.

Google

Elizabeth Barron

Very impressed with the service they provided, Pat at the office very caring and supportive along with Martyn and his team, gave my husband the send off he truly deserved. Thank you Liz.x

Google

Ross Maidment

Steve, Patricia, Ken and the rest of the team were exceptional in handling every step of the process after our wonderful Mum passed away in early December 2025. Everything was carried out with the utmost dignity and to the highest possible standards during what was

Google

Nicky marsh

All staff were amazing, very caring and very supportive

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