Reviews

Mellissa and Martyn were really lovely, very helpful, professional and caring. Saying Goodbye to Mum was always going to be hard, but they made it easier. Mellissa always had the answers to our questions and was always calm even when I wasn't. I discovered later that Martyn came in on his holiday to help with Mum's funeral, that is definitely going above and beyond. Thank you very much to both of you, wonderful ambassadors for Personal Choice.

I would personally like to say a heartfelt thank you to Melissa, Martin, and the entire team.

From start to finish, nothing was ever too much trouble for us as a family. From ensuring Jonathan was laid to rest with the utmost dignity, to arranging for his grandchildren’s pictures to be hand-delivered for Grandad to see, every detail was handled with such care.

Melissa genuinely cared. She was compassionate, knowledgeable, and incredibly supportive throughout the whole process. We truly couldn’t have asked for anyone better.

Martin and his team carried that same compassion through the day itself. They conducted themselves with the utmost professionalism, dignity, and respect, while also showing genuine care for our family. They honoured Jonathan’s wishes and guided him on his final journey with the respect he so deserved.

From the bottom of my heart, thank you to everyone involved for making a day we never wanted to face as comforting and as beautiful as we could ever have hoped for. 💔❤️

Steve, Pat and the whole team at Personal Choice in St Austell were exemplary in helping our family at the most difficult of times. The support, understanding and care provided was of the very highest level and we can’t thank them enough for how they helped us throughout, from our initial calls, in person meetings and many many questions, they showed compassion, care, thoughtfulness and an absolute personal touch at every point. They catered for our every need and delivered a most heartwarming service enabling all our family to lay to rest our much loved Father, We have no doubts in highly recommending Steve, Pat and the team x

Personal Choice made the whole experience very calming. Melissa was so professional but friendly and empathetic. She ensured that we had all the information to make informed decisions for my mother's funeral. Thank you for making our heartbreaking situation that bit better. I would highly recommend Personal Choice Funeral Directors.

Areally nice personal and professional experience from first contact to final goodbye from someone who really knows their business some lovely personal touches that comes from that experience and also a lovely , eloquent and meaningful service .

I would thoroughly recommend these funeral directors

Steve Jones the funeral director was especially helpful throughout the process, from the initial meeting to the ceremony itself. I also thought the celebrant, Debbie Byrom, did a very good job, setting the right tone.